As a towing outfit in Virginia Beach, VA, we pride ourselves on fast, quality service at an affordable price. Unmentioned in that service statement is our commitment to ensure that our drivers and customer make it home to their families after each and every one of our service calls.
To support this commitment, we’ve put together a list of expectations from a customer and driver perspective to help meet our safety goal.
Safety For Our Customers
Tow trucks don’t just magically appear at the time you need them. If they do, then you should be very careful because it might not be due to good luck or coincidence. You need to protect yourself and your car from those who tow your vehicle so you don’t end up paying a hefty and unrealistic bill. Nevertheless, it is always best to only transact with the towing company you call.
While waiting for the tow truck to arrive, it is very important to keep yourself safe. Whether you’re on a busy road or not, you should make yourself more visible by turning your emergency blinkers on before you even try to step out of the car. You can also wear a reflective vest to make yourself more visible especially at night. If your car is on the road and you can’t maneuver it over to the side, you can get out of the car and wait to the side of the road. If you have other warning devices, you can also place them about a hundred yards before your vehicle to help warn oncoming drivers.
Safety On Site
Once the tow truck has arrived at the scene, the tow truck driver will assess the situation and find the most suitable option on how to secure your vehicle to their tow truck. These professionals have been trained and have experienced so you just have to let them do their work. It is best to get out of the way instead of trying to see everything that they do. However, you can always take pictures before they touch your vehicle to document your car’s condition.
Once the condition of the car is assessed, it should be securely attached to the tow truck. Depending on the tow truck used, the whole car can be placed on top of the flatbed or the front wheels can be secured while the back wheels are kept on the ground. Either way, tow truck drivers take the responsibility of securing them properly so that when the car is towed, it won’t get damaged on the way.
Safety While Driving
Professional tow truck drivers have complete gear and equipment to safely tow your car on the road. They are not only concerned about the safety of your vehicle but also the safety of other people on the road.
With that, they use blinkers and lights to make themselves and the car they are towing more visible. They also drive defensively and not at top speed to make sure the vehicle they are towing is still securely attached and doesn’t swing from side to side while they are turning.
Need professional accident recovery services, or roadside assistance at all hours? Consider calling Virginia Beach’s own Green Light Towing Service today 24/7…